Our 5 key focuses
Right capacity, right time, right place, lowest cost
We aim to deliver the right capacity in the right place, at the right time, at the lowest cost for our customers.
To do this, we focus our work around five key areas.
Coordination
Our coordination with other network and system operators
Accelerating connections
3.4GW of generation and battery storage through GB-wide collaboration
MW Dispatch
Developing MW Dispatch with the ESO, speeding up 1.5GW of generation across 47 projects
Standardising flexibility markets
Standardising GB flexibility markets by chairing industry groups and leading multiple initiatives, making it simpler for customers
Data & Information
Our provision of data and information
Supporting decarbonisation planning
Easy access to over 160 datasets prioritised by local authorities to support decarbonisation planning
Supporting DER customers
Supporting distributed energy resources (DER) customers to participate in markets with confidence by sharing curtailment data
DSO data page
Key information all in one place > DSO Data page
Customer case studies
Building confidence in flexibility through monthly dispatch data and customer case studies
Flexibility market development
Our support to flexibility market development
Saving customers money
900MW of flex tendered for – saving customers £60m in 2023
Maximising green power
First DSO to introduce demand turn-up to maximise use of green power
Day-ahead flexibility
First DSO to introduce day-ahead flexibility
New commercial opportunities
Moving dispatch actions to day-ahead, aligning with ESO and opening up new commercial opportunities for flexibility
Supporting local authorities
Supporting local authorities to participate in flexibility - from sharing case studies, guidance and easy way to book a meeting to discuss flexibility
Enhanced market platform
New, enhanced flexibility market platform with EPEX SPOT
Decision-making
Our decision-making framework
The first separate DSO
Launching the first legally separate DSO
Independent supervision
Independent supervisory board established April 2023 to hold the DSO accountable
Capacity transparency
Transparency on delivering capacity through second annual Distribution Network Options Assessment (DNOA)
Dedicated operations team
Dedicated operations team based in DNO control room to ensure decisions taken in best interests of network and customers
Flexibility support
Flexibility dispatch framework and Annual Flexibility Service Procurement documents explaining how we procure and use flexibility
Network Planning
Our approach to network planning
Helping local authorities achieve Net Zero
Dedicated Local Net Zero team and named account managers to support all 133 local authorities in our regions to achieve Net Zero
Free tools & support
Launched Your Local Net Zero Hub, a free online energy planning tool with live chat support, plus fortnightly and one-to-one training available
'Your Decarbonisation Story'
Proactively reviewing each authority’s decarbonisation plans and providing a personalised summary, ‘Your Decarbonisation Story’
Access datasets
Easy access to 160+ datasets in themes shaped with local authorities, developing podcasts and video case studies
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